me779 Frequently Asked Questions

Creating a me779 account takes under two minutes. Click the Sign Up button on the homepage, enter your registered Philippine mobile number, create a password, and complete the OTP verification sent to your phone. You must confirm that you are at least 21 years old and agree to the me779 Terms and Conditions before your account is activated.

me779 follows PAGCOR KYC requirements. You will need to submit a clear photo of a valid Philippine government-issued ID — such as your PhilSys National ID, passport, driver's licence, SSS card, or GSIS card — plus a selfie holding your ID. Proof of address (e.g., a utility bill from the last three months) may also be required for withdrawal requests above certain thresholds.

The minimum age is 21 years old. This is a strict PAGCOR regulatory requirement for all licensed online casino and sports betting operators in the Philippines. me779 verifies age at registration and may request additional documentation at any time. Accounts found to belong to individuals under 21 will be immediately suspended.

On the me779 Login page, click "Forgot Password" and enter your registered mobile number. An OTP will be sent to your phone. Enter the OTP, then set a new password. If you no longer have access to your registered number, contact our 24/7 support team at [email protected] with your KYC documents to verify your identity and regain account access.

No. me779 strictly enforces a one-account-per-player policy in line with PAGCOR regulations. Each individual may hold only one active account, regardless of the device, mobile number, email, or payment method used. If duplicate accounts are detected, me779 reserves the right to suspend all related accounts and withhold balances pending investigation.

To permanently close your account, contact the me779 support team via live chat or email at [email protected] and request account closure. Before closing, ensure your account balance is withdrawn. If account closure is related to gambling concerns, we strongly recommend using our self-exclusion tool instead — this gives you the option to return after a defined cooling-off period.

The minimum deposit on me779 is ₱20 (Philippine Peso twenty). This low entry point is designed to make online gaming accessible to all Filipino players, from casual bingo fans in Cebu to sports bettors in Davao. There is no maximum deposit limit, though large deposits may trigger additional AML verification checks.

Log in to me779, go to the Deposit section, and select GCash. Enter your GCash-registered mobile number and the amount you wish to deposit (minimum ₱20). You will be redirected to the GCash app or a GCash OTP confirmation screen to authorise the transaction. Funds are credited to your me779 account instantly upon successful authorisation.

Yes. me779 accepts PayMaya (now Maya) deposits. Select PayMaya in the Deposit section, enter your Maya account details and deposit amount, then authorise the transaction through the Maya app or OTP. Like GCash, Maya deposits are processed instantly and credited to your me779 balance without any additional fees charged by me779.

me779 targets withdrawal processing within 30 minutes for GCash and PayMaya withdrawals during normal operating hours. Bank transfers to BPI, BDO, and Metrobank typically process within 1–3 banking hours on business days. Withdrawals may take longer if your account requires additional KYC verification or if the transaction triggers an AML review. Our team will notify you if additional documents are needed.

me779 does not charge a platform withdrawal fee for standard GCash, PayMaya, BPI, BDO, or Metrobank withdrawals. However, your bank or e-wallet provider may apply their own transaction fees or charges. Check with your bank or e-wallet provider for their specific fee schedule.

me779 currently supports withdrawals to BPI (Bank of the Philippine Islands), BDO (Banco de Oro), Metrobank, and other major Philippine banks via InstaPay and PESONet. The withdrawal must be sent to a bank account registered in the same name as your verified me779 account. Third-party bank account withdrawals are not permitted.

me779 offers a full suite of online gaming options including bingo (live-hosted bingo games popular with Filipino players), slots (including JILI slots and other top-tier providers), live casino (roulette, baccarat, blackjack, and game shows with real dealers), sports betting (NBA, PBA, UFC, boxing, and international football), horse racing, and sabong-style games. New games are added regularly.

Yes, me779 features a wide selection of JILI slot games — one of the most popular slot providers among Filipino online casino players. JILI titles on me779 include fan-favourite games known for their generous bonus features and high RTP rates. You can browse the full JILI catalogue in the Slots section after logging in to your me779 account.

RTP varies by game and provider. Most slot games on me779 have RTPs ranging from 94% to 97%, which is competitive with industry standards. The RTP for each game is displayed within the game's information panel. me779 only hosts games from certified providers whose RNGs (Random Number Generators) are tested by independent third-party laboratories to ensure fair outcomes.

Absolutely. me779 is fully optimised for mobile play on both Android and iOS devices. You can access the full me779 game library, manage deposits and withdrawals, and contact support directly through your mobile browser — no app download required. The me779 mobile experience is designed for smooth play even on standard mobile data connections.

Yes. me779's live casino section features real human dealers streaming in real time. Games include baccarat, blackjack, roulette, and game-show formats like Crazy Time and Lightning Roulette. Live dealer tables run 24 hours a day, seven days a week, so whether you're in Manila or Cebu, there's always a seat open at your preferred table.

Yes. me779's sports betting section covers PBA (Philippine Basketball Association), NBA, FIBA international tournaments, and other major leagues. You can bet on game winners, point spreads, totals (over/under), and player props depending on the market available for each game. Markets open ahead of scheduled games and update live during play for in-play betting.

Yes. me779 offers a welcome bonus for new registered players. The specific welcome bonus terms — including the bonus amount, qualifying deposit requirement, and wagering requirements — are published on the Promotions page of the Platform. Welcome bonuses are subject to change; always check the current offer before registering.

A wagering requirement (also called a playthrough requirement) means you must bet the bonus amount a certain number of times before you can withdraw winnings derived from that bonus. For example, a ₱100 bonus with a 20x wagering requirement means you must place ₱2,000 in total bets before the bonus converts to withdrawable cash. Full wagering terms are detailed in each promotion's specific terms on me779.

Yes. me779 runs free spins promotions on selected slot games, particularly on new JILI and featured slot releases. Free spins may be awarded as part of a deposit bonus, loyalty reward, or standalone promotion. Winnings from free spins are subject to wagering requirements as specified in the individual promotion terms. Check the Promotions page in your me779 account for currently active free spin offers.

me779 rewards regular players through its loyalty programme. Players accumulate points with every real-money wager, and these points can be redeemed for bonus credits, free spins, or cashback. Higher-volume players may be invited to VIP tiers that offer dedicated account managers, faster withdrawals, and exclusive promotions tailored to Filipino high-frequency players. Details are available in the Rewards section of your account.

Not immediately. Bonus winnings must clear the applicable wagering requirements before they become withdrawable. During the wagering period, bonus funds and associated winnings are held as pending balance. Once wagering is complete, the cleared amount transfers to your main withdrawable balance. Attempting to withdraw before meeting wagering requirements will result in forfeiture of the bonus and associated winnings.

Yes. me779 operates under a licence issued by PAGCOR (Philippine Amusement and Gaming Corporation), the government body responsible for regulating all gaming operations in the Philippines. PAGCOR licensing means me779 is subject to regular audits, player protection requirements, and AML compliance checks. You can verify the legitimacy of PAGCOR-licensed operators through PAGCOR's official government channels.

Log in to your me779 account and go to Account Settings, then select Responsible Gaming. From there, you can set daily, weekly, or monthly deposit limits; loss limits; session time limits; or request a self-exclusion period ranging from 1 day to permanent exclusion. Changes to limits take effect immediately. Increasing a limit requires a 7-day cooling-off period to protect players from impulsive decisions.

If gambling is affecting your finances, relationships, or mental health, please reach out immediately. You can self-exclude through your me779 account settings, or contact our 24/7 support team at [email protected] to activate restrictions on your behalf. You can also seek help from the National Centre for Mental Health (NCMH) in the Philippines, or contact PAGCOR for responsible gaming guidance.

me779 protects all player data using 128-bit SSL/TLS encryption for data in transit and encryption at rest for sensitive information including payment details and government ID numbers. We comply with the Philippine Data Privacy Act of 2012 (RA 10173) and PAGCOR data security requirements. me779 does not sell or share your personal data with third-party marketers. Full details are in our Privacy Policy.

me779 will immediately suspend and permanently close any account identified as belonging to a person under 21 years of age. Any deposits made by a verified minor will be returned to the payment source. If you suspect a minor is using your payment details to fund a me779 account, contact us immediately at [email protected]. We treat underage gambling prevention with the highest seriousness.